We Clean Tough Situations:
Albuquerque Suicide, Crime Scene and Biohazard Cleanup

Nicole Portillo has gone above and beyond! She cleaned my house after a tragic incident and she has just done so much to help me! She made it easy for me not to worry about the situation I was having.

Nicole was wonderful, polite, professional, and an amazingly fast hardworker. We are very pleased with the job that was done. This is a difficult time for us and it refreshing to have this taken care of so professionally and with such ease!

Highly recommend! We worked with this company as we were moving into our new house which had a cat urine smell. They were in there the day after closing and had everything done in two days so we could move in asap! Great price and they were also so friendly and sweet. Excellent communication ! Look no further these guys will take care of you!

"Nicole and her team helped my elderly neighbor when she needed help to Move into a nursing home. Her house needed a lot of help, and Nicole worked tirelessly on the job, which took many weeks to complete. The job included loading articles and trash that filled two commercial dumpsters, cleaning the house, working with the city to turn off utilities that weren’t up to code, working with the home owner who was suffering from dementia, and interfacing with her neighbors to ensure everyone was informed. She made a difficult situation into a workable one that helped the home owner and her neighbors. The home owner is now safe, her home is safe again, and all because of Nicole’s incredible effort. An angel and one in a million! Love her!"

I hired Bio-One Albuquerque while I was in a rehab center recovering from a serious injury. After years of neglect, my house needed extreme cleaning so that it was safe for me to move back home even while I was still somewhat impaired and recovering. The place was too far gone for regular maid services. It is hard to trust people in your home sight unseen, but the minute I talked to Luis on the phone, I knew I could trust them implicitly. Everyone I dealt with was kind, non-judgmental, helpful and considerate. They also subcontracted a plumber for much-needed basic repairs which included fixing an ongoing leak, and Bio-One supervised the work. Overall, they created a safe, clean, livable space for me to return home to. They went above and beyond to take care of my needs beyond the signed contract. For example, they removed a defunct refrigerator and re-arranged my garage to make room to store my car indoors. Storing the car inside was their idea; they thought that would be safer for the car in my weeks of absence. Luis offered to get both items done at no extra cost. When I called them a few days after my return home to ask where my broom and dustpan were, they stopped by that same morning to give me a new broom and dustpan they had just purchased! Another example of above and beyond, and caring about customer outcome. I appreciated their kindness very much. I did not even know there were companies to do this kind of what they call **extreme cleaning** of bad spaces and Bio-One was the right company to call. They will respond to difficult situations with real caring and insight. They are trustworthy and will do things right. They are a true help and will solve difficult situations for their clients.

Bio One was the right choice for my needs! I had a tragic death at my hotel, and of everyone I called, not only was Bio One the only one who answered same day, but they were able to come out next day! Absolutely crucial when it's a business dependent on keeping people happy. They were fast, efficient, and left the room just as clean, and everyone of the staff was friendly and understanding. I can't recommend these folks enough, and they will definitely be my go-to from now on! Thank you Bio One!

I hired Bio-One for an emergency clean up job at our senior living facility in Albuquerque. I am very impressed with Nicole, she made its super easy and convenient to get my situation taken care of. Once the techs arrived on site they jumped into high gear and got everything taken care of in less than an hour. Mia and Brittany where so kind, considerate and even walked the area several times to ensure nothing was missed. Bio-One is now on my contacts list for any future needs. Great team!!!

Bio-One is such a wonderful company to work with. They were the only company to give us a free estimate before doing the work. They were kind a sympathetic to the situation. They kept in constant contact with us. I would highly recommend them to my family and other businesses. They go above and beyond.