It was a phone call no multifamily owner ever wants to get, I was saddened to hear one of my tenants had lost all hope and committed suicide in one of my units. I panicked. I had no idea what to do after the police and family were notified and....I live out of town! Bio-One came out to see the unit, sent me an estimate, explained everything to me over the phone, and even told me that most major insurance companies cover the cost. They Kept both myself and my property management up to date on everything. They handled it in a very professional, sensitive way. Bio-One did an excellent job with the clean up and sent before and after pictures. I highly recommend this company!
sherry Easterling, Gallup, 7/2022
Nicole and Mia were extraordinary. We are very grateful for their superb service. Our situation was sad and delicate, and they handled everything with the utmost care and professionalism.
Valerie McKinney, Sierra County, 05/2023
Nicole, Kris and their team did an excellent job. Their professionalism, kindness, sensitivity to our situation, and thoroughness in providing quality cleaning services was all done with excellence and utmost care. They are truly gifted to be working in this profession.
Beth Freshman, Los Alamos, 8/2022
I worked with Nicole who was amazing and helped me out during a very difficult time. She went above and beyond plus she did everything ahead of schedule. I was so grateful. You can’t go wrong. Great experience.
Ari Sklar, Bernalillo, 5/2022
Bio One did a fabulous job cleaning , clearing out the house, inside and out. Nicole Potillo was always friendly, caring, professional in her dealings with me. She, and her crew, did excellent work. I give them the highest rating, many, many gold stars.⭐️⭐️⭐️⭐️⭐️🌟🌟🌟🌟🌟
Sharon Ault, McKinley County, 04/2023
They do there best to help you out.
Melissa Olson, Sandoval County, 05/2023
The staff at Bio One are amazing. They are kind, diligent and hard working. Their attitude toward getting the job done efficiently and perfectly is amazing. I highly recommend this company.
Jack Cava, Cibola County, 03/2023
Communicative, as well as very accommodating and personable :) A+ customer service!! :D
Sasha Horn, Jefferson, 5/2023
Fantastic people! I had a terrible roach infestation at my current apartment complex. To the point you could smell it instantly after walking in. I went ahead and reached out to Bio-One and and scheduled a consultation. Nicole came next day! She was very kind and understanding with our issue, helping us figure out a solution. Even keeping in contact well after, making sure our problems were solved completely! Couldn't recommend enough!
Kyle O'Neil, Rio Rancho, 5/2022
I have tried three biohazard clean-up companies in the past year for an ill family member who cannot take care of themselves and refuses outside help. Of the three, Bio-One fulfilled all of our needs and followed through with the agreed upon plan. The service was affordable, friendly, and straight-forward which I greatly appreciated given the circumstances.
Catherine Westbrook, Bernalillo, 6/2022
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