About Us

I hired Bio-One Albuquerque while I was in a rehab center recovering from a serious injury. After years of neglect, my house needed extreme cleaning so that it was safe for me to move back home even while I was still somewhat impaired and recovering. The place was too far gone for regular maid services. It is hard to trust people in your home sight unseen, but the minute I talked to Luis on the phone, I knew I could trust them implicitly. Everyone I dealt with was kind, non-judgmental, helpful and considerate. They also subcontracted a plumber for much-needed basic repairs which included fixing an ongoing leak, and Bio-One supervised the work. Overall, they created a safe, clean, livable space for me to return home to. They went above and beyond to take care of my needs beyond the signed contract. For example, they removed a defunct refrigerator and re-arranged my garage to make room to store my car indoors. Storing the car inside was their idea; they thought that would be safer for the car in my weeks of absence. Luis offered to get both items done at no extra cost. When I called them a few days after my return home to ask where my broom and dustpan were, they stopped by that same morning to give me a new broom and dustpan they had just purchased! Another example of above and beyond, and caring about customer outcome. I appreciated their kindness very much. I did not even know there were companies to do this kind of what they call **extreme cleaning** of bad spaces and Bio-One was the right company to call. They will respond to difficult situations with real caring and insight. They are trustworthy and will do things right. They are a true help and will solve difficult situations for their clients.

Great customer service and work. Would use them again.

Our camper was recently stolen and was retrieved by APD luckily, but unfortunately was completely filled with trash and food. After googling and speaking with several places, I came in contact with Bio-One. Nicole came out and met with me the very next day to take a look at the camper and put together a proposal. She had very open communication the whole time. We spoke the entire 2 days going back and forth with the details. It was like talking to a friend and not just a company there to do a job. I was very comfortable with having her at my home and would highly recommend them for any services!

I had been living with piles and piles of trash in all my spaces for over a year before I started reaching out to companies for help. I had contacted 10-15 places on a frantic Saturday, not expecting a fast response. Nicole with Bio One responded to me not only immediately, but with COMPASSION and EMPATHY for what I was going through. Together we made a plan, and four days later she met me in my embarrassingly disgusting apartment and got to work. Throughout the entire process she communicated with me what was happening as I was too embarrassed to stay there while her team worked. They got more done in one day than I could’ve in months. Never once did they make me feel ashamed or embarrassed with anything they did. They sorted through my piles and piles of trash to make sure nothing important would get thrown away. Bio One has changed my life. After just a couple short days of work (I live on the third floor in a walk up if you can imagine how laborious it must’ve been to get box truck after box truck full of trash to the dump), my apartment is completely changed. They organized my kitchen. They washed my dishes. They got the nasty bugs out of my sink and fridge. They cleaned a bathroom that was disgusting. They got my sinks going full power again. They went through my pantry and got rid of moldy food. They made sure I was ok with each step of the process. This is the first time in this apartment that I am able to have a Christmas tree. My dogs have a safe home. I have my life back. Anyone can be hired to throw away trash. But I truly believe that it takes a special type of person to sift through it, clean a home with kindness, and treat the client with compassion and understanding. I felt such despair prior to having Bio One come help me. The estimate was fast (the day I first messaged them), the price was EXTREMELY reasonable, and it is honestly really nice they they want to help you and will work with you. They put the PERSON 1st.

Honest and fair

I cannot say enough good things about this company. They are thoughtful, patient, and kind. They did an amazing job with the clean-up and worked with us while we navigated some personal issues while sorting out insurance. Thank you very much, Bio-One!

Difficult project and very challenging human element. Nicole and her crew did an amazing job. What stood out was not just the hands-on actual work and an attention to detail but the very sensitive and understanding approach when dealing with an elderly eccentric paranoid home owner.

The Bio One team was excellent to work with! They helped us on short notice and were efficient, compassionate and patient. We will definitely work with them again!

Great!!! Very nice workers. Arrived on time everyday. Let you know what the plan of attack is. Got the work done in a timely manner. 10/10!!!

Had a good experience with Bio-One of Albuquerque. Nicole kept in touch, process went great, very nice lady. I would recommend her service. Great company. Great job. Thank you, all at Bio-One.